FAQ

Why may Kilo Reserve be more affordable than other options?

Spreads vary by metal and are agreed with the desk at time of execution. There are no management fees, performance fees, or hidden charges beyond the published spread and storage fee. Contact our desk to discuss pricing.

How does Kilo Reserve pricing work?

Our metals desk provides pricing transparently before each transaction. The spread — the difference between buy and sell price — reflects our wholesale transaction costs, market liquidity, and custody and logistics expenses. There are no hidden fees or third-party commissions beyond the agreed spread and storage fee. The spread adjusts with market conditions. This is how Kilo Reserve generates revenue from transactions. Storage fees are separate and published in our Fee Schedule.

Spreads vary by metal and are agreed with the desk at time of execution. Our spreads are significantly lower than retail dealers and competitive with institutional desks. There are no management fees, performance fees, or hidden charges beyond the agreed spread and annual storage fee. Storage fees are published in our Fee Schedule. Contact our desk or email info@kiloreserve.com to discuss pricing.

Can I add a beneficiary?

Not currently available. Contact our team to discuss estate planning considerations for your account.

Can I buy metals in my LLC?

Yes. LLC accounts are available. Contact our team or email info@kiloreserve.com to discuss setup during onboarding.

Can I open an account from outside the U.S.?

Currently, accounts are only available to U.S.-based individuals due to compliance requirements. If you are based outside the US and interested, please contact our team to discuss.

What payment methods are accepted?

Accounts are funded via wire transfer only. Minimum $100,000. Contact our team for wire instructions. We do not accept cash, credit cards, ACH, Western Union, or equivalents.

How do I sell my metals?

Call the trade desk to sell any portion of your holdings. The desk provides the current buyback price before execution. Proceeds are credited to your Kilo Reserve cash balance and available for wire withdrawal.

What are the trading hours?

Our trade desk is available 8:30am–4:30pm EST, Monday–Friday. All trades are executed by our desk. Clients with time-sensitive requirements outside these hours should contact their relationship manager directly.

Who is Cotecna?

Cotecna is an independent inspection, testing, and certification firm operating in over 160 countries, providing commodity inspection and verification services to governments, institutions, and private clients worldwide. Cotecna conducts independent physical inspections and inventory reconciliation of Kilo Reserve’s metal holdings.

What does pooled storage mean?

You own a proportional share of the total pool of metal. Your ownership is tracked, recorded, and auditable, but not tied to a specific bar or cathode.

Is storage insured and audited?

All metals are held under institutional storage and insurance arrangements appropriate to each custody structure. Holdings are independently verified quarterly. Audit reports are available to clients on request.

Are there withdrawal fees?

Wire withdrawals: $25 per outbound wire.

Can I withdraw without KYC?

No. Withdrawals require full identity verification.

What tax forms does Kilo Reserve provide?

Kilo Reserve issues IRS Form 1099-B to clients each year reporting gross proceeds from metal sales. Form 1099-B is delivered electronically by the IRS reporting deadline. Cost basis is calculated on a First-In, First-Out (FIFO) basis, which is the IRS default method for collectibles. Clients are responsible for accurate tax reporting based on Form 1099-B and their own records. We recommend consulting your tax advisor regarding your specific situation. Kilo Reserve does not provide tax advice.

Is the copper responsibly sourced?

Kilo Reserve is committed to responsible sourcing across all metals. Our standards are aligned with the Responsible Minerals Initiative (RMI) and the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas. Our independent auditors support our custody and verification processes. All metals are sourced from internationally recognised producers and trading counterparties meeting our quality, compliance, and provenance standards.

What metals does Kilo Reserve currently offer?

Our core products are investment-grade copper cathode and industrial-grade aluminum. Both are held via COMEX warrants at exchange-approved warehouse networks or in direct physical custody at institutional depositories (typically Access World). LME warrants are available for clients requesting European positioning. We also source specialty metals including iridium, ruthenium, tungsten, and rhodium, held in direct physical custody at Delaware IDS. Beyond these, we can source virtually any investment-grade industrial metal through our institutional network. Contact our desk to discuss your specific requirements.

Can I hold both copper and aluminum in the same account?

Yes. Your Kilo Reserve account supports multiple metals, all tracked and reported in your account statements.

What happens if I don’t complete verification?

Funding, trading, and withdrawals will remain restricted.

What is the tax treatment for clients?

Physical copper and aluminum are classified as collectibles for US federal income tax purposes, similar to gold and silver. Long-term capital gains on collectibles held for more than one year are subject to a maximum federal rate of 28%. Many of our storage arrangements are structured to avoid US sales tax; specific sales tax treatment is discussed with the desk. We recommend clients consult their tax advisor.

What due diligence materials are available?

We can provide: Customer Agreement and Terms and Conditions; published Fee Schedule; Cotecna audit reports on request; custody facility details; and our responsible sourcing policy. Contact info@kiloreserve.com to request a due diligence package.

How are trade disputes handled?

All trade desk calls are recorded, and trade confirmations are sent by email on the same business day. If you believe a trade was not executed in accordance with agreed terms, please notify us by 5:00 PM Eastern Time on the trade execution date. We will review the recorded conversation and email confirmation, and resolve the matter transparently. Disputes not raised on the trade execution date are considered waived, except in cases of clear mathematical or systemic error. Please refer to our Customer Agreement for full details.

Is there sales tax on my purchase?

Sales tax treatment varies by custody structure and storage facility. Metals held via warrants at exchange-approved warehouse networks are generally not subject to US sales tax while on warrant. Metals held in direct physical custody may be subject to sales tax depending on the facility and your state. Many of our storage arrangements are structured to avoid US sales tax. The trade desk will discuss specific sales tax implications for your selected custody structure before transaction commitment. We recommend consulting your tax advisor regarding your specific obligations.

How is my purchase price determined?

Our prices are referenced against globally recognized wholesale benchmark rates for each metal. The indicative prices shown on our site reflect prevailing international market rates. Your actual transaction price reflects current physical market conditions, our spread, and any applicable physical market premium. All prices are agreed with the desk before execution.

Is physical delivery available?

Yes. Physical delivery is available for qualifying positions. Kilo Reserve can organize delivery logistics including shipping, transit insurance, and receiving coordination. Full lot delivery is standard; partial lot delivery may be available depending on the metal. The client bears all costs including shipping, insurance in transit, customs, and import duties. Lead times vary by metal and storage location and are confirmed by our desk. For high-value specialty metals, Kilo Reserve can recommend trusted storage partners for your receiving facility. Contact our trade desk to discuss physical delivery before making any commitment.

How does Kilo Reserve compare to a physical copper trust or ETF?

Physical trusts and ETFs hold financial instruments or fund units, not the metal itself. When you buy units in a physical copper trust, you own a fund unit, not beneficial ownership in physical metal. These products typically charge ongoing management fees, may trade at a premium or discount to NAV, and offer no concierge relationship or origination capability. Kilo Reserve is structurally different: clients hold physically backed beneficial ownership in their metals from settlement. Held in pooled institutional storage for the exclusive benefit of clients. Independently audited quarterly, executed through our institutional metals desk, with no management fees beyond our published spread and storage fee. For investors seeking beneficial ownership in physical metal rather than fund exposure, the distinction is significant.

Do I need to be an accredited investor?

No. We do not require clients to meet accredited investor or qualified purchaser thresholds. We conduct KYC/AML verification on all clients as part of our standard onboarding process.

What happens to my position outside of trade desk hours?

Physical metals markets do not trade 24/7. Trade desk hours align with primary commodity market hours: 8:30am to 4:30pm EST, Monday to Friday. Your holdings remain in institutional custody at all times, independently verified quarterly under institutional storage and insurance arrangements. The trade desk is available for execution during market hours.

Is my account covered by FDIC or SIPC insurance?

No. Kilo Reserve is not a bank or broker-dealer. Account balances and metal holdings are not eligible for deposit insurance by the Federal Deposit Insurance Corporation (FDIC) or insurance by the Securities Investor Protection Corporation (SIPC). Metals are held in institutional storage facilities. See our Customer Agreement for full details of custody arrangements.

Is Kilo Reserve a regulated entity?

Kilo Reserve LLC sells physical hard assets, investment-grade industrial metals. The sale of physical commodities is not a regulated securities activity. Kilo Reserve LLC is not registered with the SEC, CFTC, or FINRA. We conduct KYC/AML compliance on all clients in accordance with applicable law. Clients are encouraged to consult their own legal and financial advisors regarding the regulatory and tax treatment of physical commodity ownership.

Who do I contact for different types of questions?

For trade execution, pricing, spread, and settlement queries, contact our trade desk. Once your account is established, you will be provided with our trade desk direct line, available 8:30am–4:30pm EST, Monday–Friday. For account management, portal access, statements, and onboarding queries, contact our product team. For general enquiries, call 1-866-593-2815 or email info@kiloreserve.com.

What custody structures are available for core metals?

For copper and aluminum, Kilo Reserve offers two custody structures: COMEX warrants at exchange-approved warehouse networks, or direct physical custody at institutional depositories. Both represent your beneficial ownership of physical metal — warrants are exchange-issued documents of title, not derivative instruments. LME warrants are available for clients requesting European positioning. The trade desk recommends the structure that fits your allocation size, holding period, and operational requirements.

Can metal be held in my name?

Yes. Depending on the metal, lot size, and custody structure, Kilo Reserve can arrange for metal to be held directly in the client’s name rather than as a tracked allocation within pooled institutional storage. This is discussed with the trade desk based on your specific situation and preferences.